Policies
PRIVACY
Sunbalm Jewelry is committed to protecting your privacy. All personal information you provide during newsletter signup or checkout is used to process your orders or to contact you regarding a particular transaction only. All financial information is gathered securely using the latest version of SSL (Secure Sockets Layer). A SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the Internet. Sunbalm is the keeper of the information collected on this site and guarantees your information will not be disclosed to any outside organization or third party. All gathered information is treated seriously and with full respect to your privacy. We may use your contact information to contact you about new products, features or special promotions. If you do not wish to receive such communications, you may remove yourself from the mailing list by unsubscribing via email.
Sunbalm Jewelry uses Shopify Payments to process sales transactions. Both payment processors are incredibly safe and easy to use. Shopify Payments use industry-leading data encryption,and never share your financial information with merchants or third parties. During checkout, they both verify that your internet browser is running SSL 3.0 or higher. In transit, financial information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
SECURITY
Personal information we collect
When you visit sunbalmjewelry.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through sunbalmjewelry.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the sunbalmjewelry.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
LEGAL
All content on the sunbalmjewelry.com website, including but not limited to jewelry designs, informational content, graphic images, and program code such as html and javascript are the copywrited material of Sunbalm Jewelry and may not be reproduced in any manner without the expressed written consent of Sunbalm Jewelry
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Sunbalm shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Sunbalm Jewelry shall issue a credit to your credit card account in the amount of the price charged.
LINKS
Sunbalm Jewelry may provide you with links and references to other sites, but is not responsible for the content of those sites and shall not be liable for any damages or injury arising from that content.
MISCELLANEOUS
This site is controlled and operated by Sunbalm Jewelry. Sunbalm reserves the right to make changes to the information on this site and the services described therein, at anytime without notice.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@sunbalmjewelry.com or please complete the Contact Us form on the Contact Us page.